Global Delivery of Industrial Welding & Fabrication Machinery

What you get

Unless otherwise stated, all our machines are serviced to order. Machines are often supplied bespoke and altered to suit. If required, any machine can be refurbished which includes re-spraying and replacing any necessary parts. Our machines are only made by the leading manufacturers, so you will receive a quality working machine ready weld.

Packaging

Once a welding machine has been completely finished, the machine would be palletised, secured and shrink wrapped. Each machine is carefully prepared for onward despatch. We will load onto transport. We will inform you by email that your machine is on it's way to your chosen worldwide destination.

Inclusive Warranty

All our welding machines are serviced before despatch, unless otherwise stated. If necessary, machines can also be refurbished and colour coded to suit existing workshops.

Unless otherwise stated Export supplies have 4 months Parts warranty. AS IS sold products do not have warranty and we recommend you view first.

All warranty packages are supplied on a "Return to Site" basis for repairs. We endeavour to resolve issues quickly. If a machine for whatever reason cannot be repaired we will either offer you a full refund or find a suitable alternative to supply. Wear and Tear and Mis-use are not covered by our warranty terms.

New equipment carries the manufacturers warranty and as such these machines and items may need to be returned directly to the manufacturer. We have no control of how long this may take, however we will do our utmost to keep your workshop running smoothly in any way we can. It also is imperative you read any small print on new equipment such as periodic maintenance to ensure your guarantee is valid.

Aftercare Support

The majority of the time we do not need to assist the welder with his new purchase however some machines may have a minor fault, this can often be due to something moving during transit. However, most problems can be solved with a phone call to the Service Department. If you need any assistance please email or call our office in the first instance. Remember our office is open during GMT British office hours 8am - 5pm.

Worldwide Installations

Westermans International have specialist Welding Service Engineers who are able to provide full installation and after-care support on all Industrial equipment supplied. Further details on countries we have supplied welding equipment to can be found in this link.

Payment Terms

On receipt of a Purchase Order, we will issue a Proforma Invoice with Bank details.
All equipment is sold Ex-Works, Leicester, UK unless otherwise stated.
All prices are net GB Sterling and exclusive of VAT
Invoices can be raised in EURO or USD at our Bank's current exchange rate.
Delivery dates quoted are subject to receipt of full payment
Quotes are subject to availability
Overseas Payments can be made by Bank Transfer

Documentation

All goods sold are issued with a Packing Note and Commercial Invoice. We are experienced Exporters, and can provide advice on all documentation, shipping quotes and special timber for any country around the world. If Westermans International arrange the shipping, Bills of Lading or Airway Bills will be emailed along with the Invoice and Packing List. Additional costs are incurred for the following documents Certificate of Origin, Engineers Certificate, Arab Legalised documents and courier service of Original shipping documents. Please Note: Goods will not be despatched until ALL documentation is paid for in full.

EU Free Trade Agreement

Free EU Free Trade Agreement is available between the following countries who import our Welding Equipment which originates from the EU. No Duties will be charged when the goods arrive. Canada, Chile, Croatia, Egypt, Israel, Jordan, South Korea, Lebanon, Macedonia, Mexico, Morocco (Excluded Western Sahara), Palestinian National Authority, Singapore, Southern African Customs Union (Botswana, Lesotho, Namibia, Swaziland, South Africa), Tunisia, Turkey