Welding Machine Repairs: UK Calibrator Delivered to Australia in Five Days

A Brisbane welder repair specialist sources a calibration unit from the UK, delivered to Australia in five days.

International Calibration Equipment

Brisbane repair agent Welding Machine Repairs needed a calibration unit to test and validate the machines it repairs, having to look beyond Australia to find one. Westermans supplied a suitable machine that arrived from the UK in five days.

The customer

Welding Machine Repairs is a specialist welding equipment repair business in Brisbane, Queensland, run by Ken Van Dyk. Ken has worked with welding and cutting machinery for more than 40 years, starting with Messer in 1984, and is a Queensland-licensed electrical contractor. The business is a registered repair agent for Cigweld, Unimig, Eutectic (Fronius) and WIA. It repairs all makes of TIG, MIG and stick welders, wire feeders and plasma cutters, and supplies custom-fit feed units across the Brisbane area.

The challenge

Proving repairs are accurate Every machine Ken repairs needs testing and validation before it goes back to the customer.

Limited local supply He couldn’t find the calibration unit he needed in Australia, so he had to source it overseas.

Shipping risk Buying from the other side of the world raised the usual worries about delivery time and the unit arriving undamaged.

Getting up to speed quickly New test equipment had to be easy to put to work straight away in a busy repair workshop.

Westermans recommendation

Equipment supplied:

Calibrator 600 AC/DC with wire speed tacho, cable set and software

“Ken needed a calibrator he could rely on to validate repairs across a wide range of brands and processes. We packed and shipped it straight to Brisbane and talked him through a few tips to get the most out of it from day one.”

— Craig Westerman, Sales Director

The outcome

“I purchased a Calibrator for testing and validating the accuracy of products under test. I was blown away by the amazing service provided by the various departments at Westermans. Also, the quick response and delivery of the equipment, which was delivered from the UK to Australia in a matter of five days. Everything received was in good condition. The professional way in which the communication was conducted and the additional tips and recommendations on making the product easier to use were provided. Thank you to all the beautiful people who work at Westermans; you all deserve a BIG Thank you.”

— Ken Van Dyk, Welding Machine Repairs

5 days Delivery from the UK to Australia

Good condition Everything arrived packed well and undamaged

Validated repairs Accuracy testing on every machine repaired

Expert tips Advice on making the unit easier to use

Why this setup worked

A repair agent’s reputation depends on proving each machine leaves the workshop performing to spec, so a dependable calibrator is a core piece of kit for Ken, rather than a nice-to-have. With the wire speed tacho included, he can check wire feed speed, as well as current and voltage, which matters for a business that repairs and supplies wire feeders.

Westermans had the unit available and shipped it to Australia in five days, so being on the other side of the world from the supplier made no difference. Its practical advice on using the unit meant Ken could start validating repairs as soon as it arrived.

Need to validate your own welding equipment? Browse our range of Welding Machine Calibrators and Validators, from full calibration units to compact meter kits.